Honeywell Hiring Post Of Technical Support Associate at Gurgaon ~ JOB PORTAL

Honeywell Hiring Post Of Technical Support Associate at Gurgaon

Company: Honeywell

Education Qualification: B.E/B.Tech

Job: Technical Support Associate

Job Location: Gurgaon

Last Date To Apply : ASAP

Experience: 0-2 years

Job Description:

Responsible for answering Tier 1 calls to support Honeywell Thermostat end customers resolve product related issues to the best of their satisfaction.
Meet all the targets laid down as client requirements under all circumstances Schedule Adherence, Service Level, VoC, AHT, Calls per Rep, Call quality.
Have an individual development plan to improve skill set to Tech Support Specialist responsibilities.
Seek feedback from immediate supervisors via 1-O-1 or metrics discussion
Seek knowledge sharing sessions with HD/SA for self improvement
Work closely with immediate supervisor for all performance, learning and development aspects.

Company Details:

Honeywell is a Fortune 100 company that invents and manufactures technologies to address some of the world's toughest challenges linked to global macrotrends such as energy efficiency, clean energy generation, safety and security, globalization and customer productivity. With approximately 132,000 employees worldwide, including more than 22,000 engineers and scientists, we have an unrelenting focus on performance, quality, delivery, value and technology in everything we make and do. Honeywell in India- India is an integral part of Honeywell's global growth strategy. Close to 13,000 employees across India leverage the strength of Honeywell's 132,000 global workforce, to deliver innovative technologies to customers and help them improve energy efficiency, safety, security and productivity, which are key imperatives for India. Each of our four businesses - Aerospace, Automation and Control Solutions, Performance Materials and Technologies, and Transportation Systems - has well established operations in India. * An eight-decade India legacy * More than $1 billion in domestic sales and exports * Close to 13,000 employees, including 8,000 engineers, across 50 cities * Six manufacturing locations in Chennai, Dehradun, Gurgaon, Pune and Vadodara * Five technology and engineering centers in Bangalore, Hyderabad, Madurai and Gurgaon Our Businesses in India- Aerospace Honeywell Aerospace mechanical and electrical product offerings are used today on virtually every commercial and defense related aircraft platform.We invent and integrate thousands of products and services that deliver safe, efficient, productive and comfortable experiences worldwide, including flight and runway safety, air traffic management, propulsion, in-flight connectivity tools, precision guidance, wheels and brakes and logistics services. To learn more about Aerospace in India, click here. Automation and Control Solutions (ACS) Honeywell Automation and Control Solutions (ACS) develops and manufactures environmental controls, building solutions, personal protective equipment, life safety, security, sensing, scanning, and mobility products that enable safer, more comfortable, more secure, and more productive environments. Our products and solutions, at work in 150 million homes, 10 million buildings, and hundreds of gas and electric utilities worldwide, give customers the ability to capture more and better data faster and across a wireless landscape, improve productivity, safety, and security, drive better decision making, and reduce costs. To learn more about ACS in India, click here. Performance Materials and Technologies (PMT) Honeywell Performance Materials and Technologies (PMT) is a global leader in developing advanced materials, process technologies and automation solutions. It manufactures a wide variety of high-performance products, including environmentally friendlier refrigerants and materials used in the production of products such as bullet-resistant armor, nylon, computer chips and pharmaceutical packaging.