Redhat Hiring For the Post Associate Software Maintence Engineer at Pune ~ JOB PORTAL

Redhat Hiring For the Post Associate Software Maintence Engineer at Pune

Company Name: Redhat

Job ID:42851

Education Limits: B.E/B.Tech/M.E/M.Tech

Experience: Freshers

Job Role: Associate Software Maintence Engineer

Job Place:Pune

About Company:

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing technologies that solve business problems. We’re a billion dollar S&P 500 company offering solutions from Linux to middleware, storage to cloud, together with award-winning global customer support, consulting, and implementation services.

Job Responsibilities:

Troubleshoot and resolve complex customer problems within core Linux development tools including C, C++, and Java (Hadoop)
Record customer interactions including investigation, troubleshooting, and resolution of issues
Work closely with Red Hat's production support engineers, technical account managers, and development engineering
Demonstrate considerable judgement in selecting methods and techniques
Manage workload to ensure all customer issues are handled and resolved in a timely manner
Assist in the development of comprehensive and reusable self-service solutions for future incidents
Assist in patch development (simple cases) and write debug patches

Skills:

Ability to read and understand programming code
Ability to follow documented processes, including KCS and SBR
Good understanding of open source, GPL, Bugzilla, and upstream development
Ability to work closely with others, and share your opinions and ideas in a respectful manner
Capability to remain courteous and professional at all times
Ability to disseminate knowledge to junior members of the team
Proactive and passionate about your work